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Ultimate Guides to Improve Workplace Communication Efficiency and Quality
It’s all about walking a mile in somebody else’s shoes
E-communication has already been a norm in the tech industry long before the start of the Covid-19 pandemic. Every day, we use emails and instant messaging platforms for workplaces like Slack, Teams, and Zoom.
Communication becomes annoying and inefficient when not used properly. Sometimes people don’t notice those issues because they are not on the receiving end of them. Sometimes people still do those things because they simply don’t care.
As an engineer, efficiency and quality is something I care about the most. In this story, I’m going to share my ultimate guides to improve workplace communication efficiency and quality.
1. Don’t just say hi
Saying hi is the most common way to start a conversation. Some people would also ask “Are you there?” to make sure the other party is ready to take further questions. If no response, the conversation is stale.
Saying hi without stating your intention is wasting an iteration of response. People have a lot of unread messages to respond to. The first line of the message is what they see in the conversation list.
